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Miller Wilkins & Associates | Powered By CareerPages.Com
Miller Wilkins & Associates
Cooper Rd, Cincinnati, OH 45242, USA
Jobs
Customer service representative
Cooper Rd, Cincinnati, OH 45242, USA
Base Salary: $20 - $30
Salary Interval: Per/HOUR
Position: Full Time
Posted Date: 2024-04-16
Show Job Description
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.
Miller Wilkins & Associates is proud of its deep roots in the Cincinnati community with almost 100 years of combined, local real estate experience. Started 1996, Miller Wilkins & Associates has evolved into a mid-sized firm providing a full range of appraisal services ranging from single family residential homes and lots to large, complex commercial properties while representing a diverse clientele. We ensure that an appraiser with the appropriate level of experience and expertise handles each assignment. In addition, we invest in the latest technology so that we have the best tools available to execute our work and to fulfill our clients’ needs. In summary, we combine the approach of a small-sized firm with big firm expertise and results. Miller Wilkins & Associates Is situated to deliver high quality, results-oriented appraisal services to all of its clients. We look forward to continuing that tradition into the future with our clients.
Book Kepper
Cooper Rd, Cincinnati, OH 45242, USA
Show Job Description
We would like to hire a Bookkeeper to take care of all our company day to day financial tasks. You will be responsible for both accounts payable and receivable along with all payroll and bank account management and reconciliation tasks. To do well in this role you should have previous experience as a Bookkeeper and have used Xero or Quickbooks.
Bookkeeper Responsibilities:
Recording day-to-day financial transactions and completing the posting process.
Reconciling sales taxes, payroll taxes, 401k, and bank accounts at the end of each month.
Monitoring financial transactions and reports.
Processing accounts receivable and payable.
Processing checks.
Understanding ledgers.
Working with an accountant when necessary.
Handling monthly payroll using accounting software.
Bookkeeper Requirements:
Associate's degree in accounting or business administration. Excellent knowledge of general accounting principles.
High school diploma.
Knowledge of bookkeeping software.
At least 2 years of bookkeeping experience, preferably within a business-services environment.
Excellent communication skills, both verbal and written.
Attention to detail and accuracy of work.
Experience with accounting software such as Xero, Quickbooks, or MYOB.
Able to prepare, review and understand a financial statement.
Miller Wilkins & Associates is proud of its deep roots in the Cincinnati community with almost 100 years of combined, local real estate experience. Started 1996, Miller Wilkins & Associates has evolved into a mid-sized firm providing a full range of appraisal services ranging from single family residential homes and lots to large, complex commercial properties while representing a diverse clientele. We ensure that an appraiser with the appropriate level of experience and expertise handles each assignment. In addition, we invest in the latest technology so that we have the best tools available to execute our work and to fulfill our clients’ needs. In summary, we combine the approach of a small-sized firm with big firm expertise and results. Miller Wilkins & Associates Is situated to deliver high quality, results-oriented appraisal services to all of its clients. We look forward to continuing that tradition into the future with our clients.
